Delivery Information

Deliveries by Couriers:

Please open and fully check the contents of your delivery before signing to confirm receipt. Mistakes cannot be rectified unless noted at the point of accepting your delivery. Please note the couriers deliver between 8am and 5.30pm. If you are a business, with differing office hours, please make sure someone is available to accept the order between the above hours. A responsible person must be available at your nominated delivery address. Our courier will attempt to deliver once. After this it is the customers responsibility to rearrange the delivery or collect the order from the local depot.

Next Business Day Delivery Service:

If you require a next business day delivery service, please check the information below to understand when we’ll process and despatch your order.

Orders received Monday – Friday Before 3pm:

We always aim to process and despatch orders received before 3pm for next business day delivery (subject to stock availability). For example: Order Monday before 3pm, your order should be despatched Monday evening for delivery on Tuesday (subject to stock availability).

Orders received Monday – Friday After 3pm:

Orders received after 3pm will be processed and despatched on Tuesday (subject to stock availability). For example: Order on Monday after 3pm, your order will be processed and despatched on Tuesday (subject to stock availability)

Weekend Orders:

Orders received on Fridays (after 3pm) through to Mondays (before 3pm) will be processed on Monday.

UK Bank Holidays:

Please note that we do not process orders during UK public bank holidays. Orders will be processed on the first working day back. For example: Orders recieved over the weekend, or during a bank holiday Monday, will be processed on Tuesday.

Out of stock Situations:

We work very hard to minimise stock shortages and receive frequent deliveries from our suppliers. In the event that an item is temporarily out of stock, we will notify you of the delay and despatch your order as soon as possible.

Clearance Stock:

We offer some great deals on clearance stock from a number of our suppliers. As we do not hold all clearance stock on site, we must apply a 5 day lead time to entire orders containing clearance stock items.